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| LEADER |
01181naa a2200313 i 4500 |
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NSK01001127058 |
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HR-ZaNSK |
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220209s2019 ci d | |0|| ||eng |
| 035 |
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|a (HR-ZaNSK)001127058
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| 040 |
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|a HR-ZaNSK
|b hrv
|c HR-ZaNSK
|e ppiak
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| 042 |
|
|
|a croatica
|
| 044 |
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|
|a ci
|c hr
|
| 080 |
1 |
|
|a 640.4
|2 2011
|
| 080 |
1 |
|
|a 338.48
|2 2011
|
| 100 |
1 |
|
|a Babić-Hodović, Vesna
|4 aut
|
| 245 |
1 |
0 |
|a Ipa and Servperf quality conceptualisations and their role for satisfaction with hotel services /
|c Vesna Babić-Hodović, Maja Arslanagić-Kalajdžić, Amra Banda, Amina Sivac.
|
| 246 |
3 |
|
|a Importance-performance analysis and service performance
|
| 300 |
|
|
|b Graf. prikazi.
|
| 504 |
|
|
|a Bibliografija: str. 13-16.
|
| 653 |
|
0 |
|a Hoteli
|a Hotelska industrija
|a Kvaliteta usluge
|a Zadovoljstvo
|
| 700 |
1 |
|
|a Arslanagić, Maja
|4 aut
|
| 700 |
1 |
|
|a Banda, Amra
|4 aut
|9 HR-ZaNSK
|
| 700 |
1 |
|
|a Sivac, Amina
|4 aut
|9 HR-ZaNSK
|
| 773 |
0 |
|
|t Tourism and hospitality management
|x 1330-7533
|g 25 (2019), 1 ; str. 1-17
|w nsk.(HR-ZaNSK)000168490
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| 981 |
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|b B11/19
|
| 998 |
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|b migo2202
|
| 856 |
4 |
1 |
|u https://hrcak.srce.hr/217531
|y Elektronička verzija članka
|