Efficiency of service recovery compensation type
| Permalink: | http://skupnikatalog.nsk.hr/Record/nsk.NSK01000802762/Similar |
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| Matična publikacija: |
Ekonomski pregled 62 (2011), 9/10 ; str. 508-524 |
| Glavni autor: | Marković, Milivoj (-) |
| Ostali autori: | Mlinarević, Mladen (-), Vouk, Rudolf |
| Vrsta građe: | Članak |
| Jezik: | eng |
| Predmet: | |
| Online pristup: |
Elektronička verzija članka |
APA stil citiranja
Marković, M., Mlinarević, M., & Vouk, R. (2011). Efficiency of service recovery compensation type: Efficiency of service recovery compensation type : a study of Croatian consumers. Ekonomski pregled, p. 2.
Chicago stil citiranjaMarković, Milivoj, Mladen Mlinarević, and Rudolf Vouk. "Efficiency of service recovery compensation type: Efficiency of service recovery compensation type : a study of Croatian consumers." 2011: 2.
MLA stil citiranjaMarković, Milivoj, Mladen Mlinarević, and Rudolf Vouk. "Efficiency of service recovery compensation type: Efficiency of service recovery compensation type : a study of Croatian consumers." 2011: 2.