APA stil citiranja

Marković, M., Mlinarević, M., & Vouk, R. (2011). Efficiency of service recovery compensation type: Efficiency of service recovery compensation type : a study of Croatian consumers. Ekonomski pregled, p. 2.

Chicago stil citiranja

Marković, Milivoj, Mladen Mlinarević, and Rudolf Vouk. "Efficiency of service recovery compensation type: Efficiency of service recovery compensation type : a study of Croatian consumers." 2011: 2.

MLA stil citiranja

Marković, Milivoj, Mladen Mlinarević, and Rudolf Vouk. "Efficiency of service recovery compensation type: Efficiency of service recovery compensation type : a study of Croatian consumers." 2011: 2.