The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry
| Permalink: | http://skupnikatalog.nsk.hr/Record/nsk.NSK01001127077/Similar |
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| Matična publikacija: |
Tourism and hospitality management 25 (2019), 1 ; str. 121-139 |
| Glavni autori: | Padlee, Siti Falindah (Author), Thaw, Cheong Yun, Zulkiffli, Siti Nur 'Atikah |
| Vrsta građe: | Članak |
| Jezik: | eng |
| Predmet: | |
| Online pristup: |
Elektronička verzija članka |
APA stil citiranja
Padlee, S. F. (2019). The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry: The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry. Tourism and hospitality management, p. 5.
Chicago stil citiranjaPadlee, Siti Falindah. "The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry: The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry." 2019: 5.
MLA stil citiranjaPadlee, Siti Falindah. "The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry: The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry." 2019: 5.