Evaluating marketing actions and outcomes

Permalink: http://skupnikatalog.nsk.hr/Record/nsk.NSK01001135560/TOC
Ostali autori: Woodside, Arch G. (Editor)
Vrsta građe: e-knjiga
Jezik: eng
Impresum: Oxford : Elsevier, 2003.
Nakladnička cjelina: Advances in business marketing and purchasing ; vol. 12
Predmet:
Online pristup: https://www.emerald.com/insight/publication/doi/10.1016/S1069-0964(2003)12
Sadržaj:
  • Introduction: overcoming overconfidence and other processes in shallow thinking / Arch G. Woodside
  • Where is the action?: the reconstruction of action in business narratives / Hans Kjellberg, Per Andersson
  • Narratives and case process research / Per Andersson
  • Integrating marketing models with quality functional deployment / Stan Aungst, Russell R. Barton, David T. Wilson
  • Stakeholder value creation and firm success / Oliver Koll
  • Building effective buyer-seller dyadic relationships / Michael W. Preis, Salvatore F. Divita, Amy K. Smith
  • Trust and business-to-business e-commerce communications and performance / Pauline Ratnasingam
  • Examining internationalization of the professional services firm / Maria Anne Skaates
  • Research on business-to-business customer value and satisfaction / Robert B. Woodruff, Daniel J. Flint
  • Meta-evaluation: assessing alternative methods of performance evaluation and audits of planned and implemented marketing strategies / Arch G. Woodside, Marcia Y. Sakai.