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Organizational culture in logistics companies and its impact on employee satisfaction

The aim of this research was to analyze organizational culture and the impact of different types of organizational cultures on employee satisfaction in the Slovenian logistics sector. Logistics is a service-oriented sector and therefore the impact of employee satisfaction on the quality of logistics...

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Permalink: http://skupnikatalog.nsk.hr/Record/nsk.NSK01001108518/Details
Matična publikacija: Management (Split. Online)
25 (2020), 2 ; str. 165-180
Glavni autori: Čuček, Mateja (Author), Mlaker Kač, Sonja
Vrsta građe: e-članak
Jezik: eng
Predmet:
Logistika > Organizacijska kultura > Zadovoljstvo zaposlenika
Online pristup: https://doi.org/10.30924/mjcmi.25.2.9
Hrčak
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100 1 |a Čuček, Mateja  |4 aut  |9 HR-ZaNSK 
245 1 0 |a Organizational culture in logistics companies and its impact on employee satisfaction  |h [Elektronička građa] /  |c Mateja Čuček, Sonja Mlaker Kač. 
300 |b Graf. prikazi. 
504 |a Bibliografija: 36 jed. 
504 |a Summary ; Sažetak. 
520 |a The aim of this research was to analyze organizational culture and the impact of different types of organizational cultures on employee satisfaction in the Slovenian logistics sector. Logistics is a service-oriented sector and therefore the impact of employee satisfaction on the quality of logistics service is even more important than in general. For the purpose of research, we conducted a quantitative survey, which combined the OCAI survey for the determination of organizational culture and the survey of employee satisfaction. The research results showed that organizational culture in Slovenian logistics sector has an impact on employee satisfaction. We can also confirm that type of organizational culture influences the satisfaction of employees. The clan and hierarchical type of organizational culture are dominant in Slovenian logistics sector. Employees prefer the clan culture which, accordingly, also leads to more employee satisfaction. It can be argued that employees in Slovenian logistics sector are the most dissatisfied with the type of market culture. 
520 |a Cilj ovog istraživanja je analizirati organizacijsku kulturu i utjecaj njenih različitih tipova na zadovoljstvo zaposlenika u slovenskom sektoru logistike. Logistički je sektor orijentiran na usluge, zbog čega je utjecaj zadovoljstva zaposlenika na kvalitetu logističke usluge još važnija, negoli je to u općim uvjetima. Za potrebe ovog istraživanja, provedena je anketa, zasnovana na instrumentu OCAI za utvrđivanje organizacijske kulture te anketi za utvrđivanje zadovoljstva zaposlenika. Rezultati istraživanja pokazuju da organizacijska kultura u slovenskom sektoru logistike utječe na zadovoljstvo zaposlenika. Također se može utvrditi tip kulture, koja utječe na zadovoljstvo, pri čemu u slovenskom logističkom sektoru prevladavaju tipovi klanske i hijerarhijske kulture. Zaposlenici preferiraju klansku kulturu, koja vodi prema najvišoj razini njihovog zadovoljstva. Može se argumentirati da su zaposlenici u slovenskom logističkom sektoru najnezadovoljniji tržišnim oblikom organizacijske kulture. 
653 0 |a Logistika  |a Organizacijska kultura  |a Zadovoljstvo zaposlenika 
700 1 |a Mlaker Kač, Sonja  |4 aut 
773 0 |t Management (Split. Online)  |x 1846-3363  |g 25 (2020), 2 ; str. 165-180  |w nsk.(HR-ZaNSK)000620258 
981 |b Be2020  |b B03/20 
998 |b dalo2109 
856 4 0 |u https://doi.org/10.30924/mjcmi.25.2.9 
856 4 0 |u http://hrcak.srce.hr/247337  |y Hrčak 
856 4 1 |y Digitalna.nsk.hr 

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