The multiphase queuing system of the Rijeka Airport

The paper gives an overview of the real system as a multiphase single server queuing problem, which is a rare case in papers dealing with the application of the queueing theory. The methodological and scientific contribution of this paper is primarily in setting up the model of the real problem appl...

Full description

Permalink: http://skupnikatalog.nsk.hr/Record/nsk.NSK01001055827/Details
Matična publikacija: Pomorstvo (Online)
33 (2019), 2 ; str. 205-209
Glavni autori: Hess, Svjetlana (Author), Grbčić, Ana
Vrsta građe: e-članak
Jezik: eng
Predmet:
Online pristup: https://doi.org/10.31217/p.33.2.10
Hrčak
LEADER 01979naa a22003614i 4500
001 NSK01001055827
003 HR-ZaNSK
005 20200709140529.0
006 m d
007 cr||||||||||||
008 200217s2019 ci d |o |0|| ||eng
024 7 |2 doi  |a 10.31217/p.33.2.10 
035 |a (HR-ZaNSK)001055827 
040 |a HR-ZaNSK  |b hrv  |c HR-ZaNSK  |e ppiak 
041 0 |a eng  |b eng 
042 |a croatica 
044 |a ci  |c hr 
080 1 |a 656  |2 2011 
100 1 |a Hess, Svjetlana  |4 aut 
245 1 4 |a The multiphase queuing system of the Rijeka Airport  |h [Elektronička građa] /  |c Svjetlana Hess, Ana Grbčić. 
300 |b Graf. prikazi. 
504 |a Bibliografija: 8 jed. 
504 |a Summary. 
520 |a The paper gives an overview of the real system as a multiphase single server queuing problem, which is a rare case in papers dealing with the application of the queueing theory. The methodological and scientific contribution of this paper is primarily in setting up the model of the real problem applying the multiphase queueing theory. The research of service system at Rijeka Airport may allow the airport to be more competitive by increasing service quality. The existing performance measures have been evaluated in order to improve Rijeka Airport queueing system, as a record number of passengers is to be expected in the next few years. Performance indicators have pointed out how the system handles congestion. The research is also focused on defining potential bottlenecks and comparing the results with IATA guidelines in terms of maximum waiting times. 
653 0 |a Zračne luke  |a Sustav čekanja  |a Intenzitet prometa 
653 5 |a Rijeka 
700 1 |a Grbčić, Ana  |4 aut 
773 0 |t Pomorstvo (Online)  |x 1846-8438  |g 33 (2019), 2 ; str. 205-209  |w nsk.(HR-ZaNSK)000663208 
981 |b Be2019  |b B01/19 
998 |b dalo2003 
856 4 0 |u https://doi.org/10.31217/p.33.2.10 
856 4 0 |u https://hrcak.srce.hr/229313  |y Hrčak 
856 4 1 |y Digitalna.nsk.hr