Diagnosing the impact of retail bank customers’ perceived justice on their service recovery satisfaction and postpurchase behaviours
| Permalink: | http://skupnikatalog.nsk.hr/Record/nsk.NSK01001020207/Details |
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| Matična publikacija: |
Ekonomska istraživanja 29 (2016), 1 ; str. 193-216 |
| Glavni autor: | Nadiri, Halil (Author) |
| Vrsta građe: | Članak |
| Jezik: | eng |
| Predmet: | |
| Online pristup: |
Elektronička verzija članka |
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