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| LEADER |
00881nam a2200265 i 4500 |
| 001 |
NSK01001016858 |
| 003 |
HR-ZaNSK |
| 005 |
20190830143156.0 |
| 007 |
ta |
| 008 |
190109s2015 xxud 001 0 eng |
| 020 |
|
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|a 9781118921449
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| 035 |
|
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|a (HR-ZaNSK)001016858
|
| 040 |
|
|
|a HR-ZaNSK
|b hrv
|c HR-ZaNSK
|e ppiak
|
| 080 |
1 |
|
|a 338.46:005
|2 2011
|
| 080 |
1 |
|
|a 338.46:658.8
|2 2011
|
| 100 |
1 |
|
|a Grönroos, Christian
|4 aut
|
| 245 |
1 |
0 |
|a Service management and marketing :
|b managing the service profit logic /
|c Christian Grönross.
|
| 250 |
|
|
|a 4th ed.
|
| 260 |
|
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|a Chichester :
|b Wiley,
|c 2015.
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| 300 |
|
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|a 522 str. :
|b graf. prikazi ;
|c 24 cm.
|
| 504 |
|
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|a Bibliografija i bibliografske bilješke uz svako poglavlje.
|
| 504 |
|
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|a Kazalo.
|
| 650 |
|
7 |
|a Uslužne djelatnosti
|x Marketing
|2 nskps
|
| 650 |
|
7 |
|a Uslužne djelatnosti
|x Menadžment
|2 nskps
|
| 998 |
|
|
|m vhoo1901
|n zslo1901
|c zvdo1908
|
