Potential uses of web 2.0 tools for library client communication and relationship development

In this paper, the potential uses of Web 2.0 technologies for the improvement of communication with library clients are examined. Wikis, blogs, RSS, mash-ups and other Web 2.0 tools and services can assist librarians in their efforts to present information online and better connect with their client...

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Permalink: http://skupnikatalog.nsk.hr/Record/ffzg.KOHA-OAI-FFZG:316425/Details
Matična publikacija: QQML2009: Qualitative and Quantitative Methods in Libraries
Chania, Crete : Technical University of Crete, 2009
Glavni autori: Lasić-Lazić, Jadranka (-), Bubaš, Goran (Author), Banek Zorica, Mihaela
Vrsta građe: Članak
Jezik: eng
Online pristup: http://www.isast.org/proceedingsQQML2009/PAPERS_PDF/Lasic-Lazic_Zorica_Bubas-Potential_uses_of_Web_2_tools_for_library_PAPER-QQML2009.pdf
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035 |a (CROSBI)428016 
040 |a HR-ZaFF  |b hrv  |c HR-ZaFF  |e ppiak 
100 1 |9 412  |a Lasić-Lazić, Jadranka 
245 1 0 |a Potential uses of web 2.0 tools for library client communication and relationship development /  |c Lasić-Lazić, Jadranka ; Banek Zorica, Mihaela ; Bubaš, Goran. 
246 3 |i Naslov na engleskom:  |a Potential Uses of Web 2.0 Tools for Library Client Communication and Relationship Development 
300 |f str. 
520 |a In this paper, the potential uses of Web 2.0 technologies for the improvement of communication with library clients are examined. Wikis, blogs, RSS, mash-ups and other Web 2.0 tools and services can assist librarians in their efforts to present information online and better connect with their clients, especially the younger generations of Internet users. In three different studies we investigated (1) the familiarity of informatics students with Web 2.0 tools, (2) the computer literacy and Internet use by librarians in higher-education institutions, as well as their assessment of the potential uses of various Web 2.0 tools for interaction with the clients of their library, and (3) the use of Web 2.0 tools on the websites of public libraries in Croatia. 
536 |a Projekt MZOS  |f 130-1301799-1755 
546 |a ENG 
690 |a 5.04 
693 |a Library 2.0, Web 2.0, library service, communication, user satisfaction  |l hrv  |2 crosbi 
693 |a Library 2.0, Web 2.0, library service, communication, user satisfaction  |l eng  |2 crosbi 
700 1 |a Bubaš, Goran  |4 aut 
700 1 |9 442  |a Banek Zorica, Mihaela  |4 aut 
773 0 |a QQML2009: Qualitative and Quantitative Methods in Libraries, International Conference, Chania Crete Greece, 26-29 May 2009 (26.-29.09, 2009 ; Chania, Kreta)  |t QQML2009: Qualitative and Quantitative Methods in Libraries  |d Chania, Crete : Technical University of Crete, 2009  |n Skiadas, C. H. 
856 |u http://www.isast.org/proceedingsQQML2009/PAPERS_PDF/Lasic-Lazic_Zorica_Bubas-Potential_uses_of_Web_2_tools_for_library_PAPER-QQML2009.pdf 
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