Creating the customer-driven academic library
| Permalink: | http://skupnikatalog.nsk.hr/Record/ffzg.KOHA-OAI-FFZG:235914/TOC |
|---|---|
| Glavni autor: | Woodward, Jeannette A. (-) |
| Vrsta građe: | Knjiga |
| Jezik: | eng |
| Impresum: |
Chicago :
American Library Association,
2009.
|
| Predmet: |
Sadržaj:
- Reinventing the academic library
- Making it happen : leadership and the professional staff
- Public service staffing : past, present, and future
- A great place to be : creating a livable library
- Transforming spaces on tight budgets
- Making the transition to a twenty-first-century library
- Innovation at the forefront : the information commons, embedded librarians, and the library of the future
- Sharing our vision : marketing the academic library
- Customer service : making it all come together
- Evaluating our progress.