The future of information sciences: INFuture 2011 - Information sciences and e-society : [3rd International Conference, Zagreb, 9-11 November 2011] - Billenness, Clive; Hemera, Annette; Mateljan, Vladimir; Seljan, Sanja; Stančić, Hrvoje; Banek Zorica, Mihaela (Department of Information Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, 2011)